Nauterio Logistics

Before you ship

Customs starts with an accurate description.

The rules depend on the goods, their origin and their destination. Give us the details before collection so we can identify missing documents or route restrictions.

These lists are a starting point, not customs approval. A common item can still be restricted by a destination authority, airline, ocean carrier or import licence requirement.

Do not send without checking

These goods are frequently prohibited or tightly controlled. We may refuse them even where a permit exists.

  • Explosives, weapons and ammunition
  • Illegal or counterfeit goods
  • Fresh meat and perishable produce
  • Live plants, seeds and untreated soil
  • Controlled narcotics

Ask before booking

These goods commonly need permits, specialist packaging, carrier approval or extra documents.

  • Alcohol and tobacco
  • Prescription medicines
  • Food and agricultural products
  • Batteries, chemicals and aerosols
  • High-value art and antiques

Usually straightforward

These goods are often accepted when correctly described and packed, but they are still checked against the route rules.

  • Clothing and textiles
  • Books and business documents
  • Non-hazardous machine parts
  • Household goods
  • Gifts with an accurate value

Documents to prepare

Accurate paperwork matters more than paperwork that merely looks complete.

Commercial invoice

For goods, describe the transaction and each item clearly:

  • Sender and receiver addresses
  • Detailed item description
  • Quantity and unit value
  • Country of origin

Shipment record and waybill

The confirmed shipment record should match the cargo handed over:

  • Tracking number
  • Selected service level
  • Package dimensions & weight
  • Routing information

Import duty is not a flat percentage.

Duty and tax depend on the destination, commodity code, country of origin, declared value and the authority's decision. We do not present a generic percentage as a reliable landed cost.

The destination authority makes the final decision. For a binding classification or complex import, obtain advice from a qualified customs broker.

Prepare a shipment